Wycast

CPaaSEdgeEngine
Legal

Terms of Service

The agreement covering both Wycast products — the hosted CPaaS subscription and the perpetual EdgeEngine license.
The service

What Wycast provides under each product — hosted CPaaS infrastructure, and the EdgeEngine license — and what is explicitly out of scope.

Accounts and organizations

Who may hold an account, the relationship between an Organization and its Members, and responsibility for End-users who are given access to a stream.

Acceptable use

What may not be streamed or transmitted, prohibitions on resale of relay capacity, and the grounds on which a session or device may be disconnected.

Plans, metering and fees

Subscription tiers, what is metered and how, when relay usage is billable, and the treatment of quotas and overage. Should state the measurement principle we actually build to: usage is rounded down, never up.

EdgeEngine licensing

Grant and scope of the perpetual per-device license, permitted redistribution inside a manufactured product, the mandatory annual support term, and what happens to deployed devices if support lapses.

Availability and support

Uptime commitments per tier, support response expectations, planned maintenance, and the remedy where a commitment is missed.

Customer data and content

Ownership of streamed media and device data, the license we need to operate the service, and the fact that media is relayed rather than recorded by default.

Confidentiality

Mutual obligations, and the carve-outs for aggregate operational metrics.

Warranties and liability

Disclaimers, the liability cap, and its interaction with the perpetual license — where a one-time fee sets the cap for an indefinite deployment.

Term, suspension and termination

Renewal, cancellation, grounds for suspension, and what survives termination — in particular that a perpetual license does not lapse with the subscription.

Changes to these terms

How changes are notified and when they take effect.

Governing law

Jurisdiction and dispute resolution.

© Wycast

ServicesTermsPrivacyContact